On Time Deliveries
Complete addresses and phone numbers help deliveries arrive on time. Your order can be sent across town- or across the US or Canada- the very same day. If we receive the order before 2:00 PM Eastern Standard Time, it will be processed before the end of the business day. All orders placed after 2:00 PM will be processed the following day. If you have a doubt as to when you think your order will be delivered, please contact us.
Sundays And National Holidays
We will attempt to complete your request for deliveries scheduled for these days, however as most of our affiliates are closed on these days, we will schedule delivery for the next business day in these situations. Please provide a valid e-mail address or phone number in case we need to contact you.
International orders require about 48 hours from the time placed to be delivered. We generally ask the overseas florists to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers always takes precedence. Please call us to place your order for international deliveries as our staff is knowledgable in providing suggestions as to local pricing and available products. Call us 24/7 800-872-3567 or send us an email at firstname.lastname@example.org and we will get back to uou shortly.
If your flowers are not received to your satisfaction we will be happy to replace them at no extra charge. If for some reason the flowers that you ordered are not available for delivery then we will notify you immediately We can also issue a credit for flowers to be delivered at a later date. Fine wines and gourmet baskets are available for local delivery or pick-up. Please inquire about availability of specialty products in other areas.
Prompt Delivery Service
We pride ourselves on prompt, efficient and personalized service that you can count on to meet all your floral needs. Please allow us to suggest available items for prompt delivery of "last minute" gifts during holiday periods. Place holiday orders early for the best selection... and your peace of mind.
At times it may be nessesary to make substitutions, however we always try to keep the overall design and color sheme similar to assure a timely delivery of your gift. We will make every effort to fill your order as close as possible to your original selection. Seasonal and regional conditions affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality standards. Substitutions may be necessary to fulfill your floral and container requirements. If we cannot find suitable substitutions we will contact you for second choice options.
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